USA eSIM Card - Reviews

Rating of the activity

5.60 / 10

5.6470588235294 51 reviews | 645 travellers

Customer scoring

Type of traveler

Travelling alone (44)

Couple (5)

Group of friends (1)

With small children (0)

With older children (1)

Opinions of real clients who booked our products.

See only reviews with text

08 / Aug / 2022

Vicente

Spain

The connection was not reliable so, not suitable for an intensive use of Google maps which caused some uncomfortable situations. Keep your old paper city map. I cannot compare with other more expensive options yet but I’m disappointed.

We recommend discussing signal or connection issues with the card provider so that they can be resolved during the time of the visit. We apologize for any inconvenience caused in this regard.

I travelled by myself

10 / Jul / 2022

Kristina Kovtsova

South Korea

Wasn't able to use sim card and wasn't able to get the refund.

We have confirmed that the correct instructions were sent to activate the card. We are sorry if the service was not compatible with your phone.

I travelled by myself

04 / Apr / 2022

Anonymous

I travelled by myself

28 / Apr / 2023

Anonymous

I travelled by myself

22 / Apr / 2023

Gérald

France

I travelled by myself

06 / Apr / 2023

Ana

Alicante, Spain

Tuve problemas al principio para para activarla,pero con la ayuda de la empresa fue todo muy bien Translate this opinion into English.

I had problems at first to activate it, but with the help of the company everything went very well Opinion translated. Show original.

I travelled by myself

24 / Mar / 2023

Eva

Madrid, Spain

La tarjeta solo funcionó dos días (en San Francisco), cuando aterricé en Los Ángeles ya no funcionaba y el servicio técnico no fue capaz de resolver el problema, por lo que tuve que adquirir otra

The card only worked for two days (in San Francisco), when I landed in Los Angeles it no longer worked and the technical service was not able to solve the problem, so I had to buy another one

La reserva se efectuó correctamente. Aun así, sentimos de veras si la tarjeta dio tipo de fallo. Esto no es habitual, y haremos lo posible para que no vuelva a suceder. Ya hemos procedido con el reembolso correspondiente. Translate this opinion into English.

The reservation was successful. Even so, we are really sorry if the card gave some kind of failure. This is unusual, and we will do our best to prevent it from happening again. We have already proceeded with the corresponding refund. Opinion translated. Show original.

I travelled by myself

18 / Mar / 2023

Christian

Italy

Facile come utilizzo, in alcuni momenti la copertura rete non era ottimale Translate this opinion into English.

Easy to use, in some moments the network coverage was not optimal Opinion translated. Show original.

I travelled by myself

16 / Feb / 2023

Emilia Saco

Lima, Peru

I travelled by myself

27 / Dec / 2022

Anonymous

Andorra

I travelled by myself

07 / Dec / 2022

Anonymous

Spain

Me costo mucho activar la tarjeta. Se activo primero er roamming de la sim principal con un coste importante. Me ayudaron otros pasajeros del viaje y pude usar solo los últimos 2 dias.

It took me a long time to activate the card. The roaming of the main sim was activated first with a significant cost. Other passengers on the trip helped me and I was able to use only the last 2 days.

En la información enviada por correo electrónico se indica cómo activar la tarjeta. También un número al que llamar en caso de encontrar algún problema. Sentimos de veras las molestias, pero el servicio se brindó correctamente. Translate this opinion into English.

The information sent by email indicates how to activate the card. Also a number to call in case of encountering a problem. We are really sorry for the inconvenience, but the service was provided correctly. Opinion translated. Show original.

I travelled by myself

28 / Nov / 2022

Francisco González Cudeiro

Spain

Era la primera vez que probaba este sistema de tarjeta digital y funcionó bastante bien, tanto en Miami como en Nueva Orleans, e incluso en Las Islas Virgenes de EEUU. Las instrucciones de la instalación eran un poco engorrosas. Sugiero que se simplifiquen y expliquen mejor Translate this opinion into English.

It was the first time I tried this digital card system and it worked quite well, both in Miami and New Orleans, and even in the US Virgin Islands. The installation instructions were a bit cumbersome. I suggest that they be simplified and explained better Opinion translated. Show original.

I travelled by myself

10 / Nov / 2022

Anonymous

I travelled by myself

08 / Nov / 2022

Javier

Málaga, Spain

Compré dos tarjetas de 5gb cada una y cuando llevaban 2.2gb gastados dejaron de funcionar.

I bought two cards of 5gb each and when they had spent 2.2gb they stopped working.

Hemos confirmado que las eSims estaban configuradas correctamente. A veces, el operador local puede reducir la velocidad en caso de uso intensivo en un corto periodo de tiempo. Cuando esto sucede, rogamos que nos avise de inmediato para intentar subsanarlo. Translate this opinion into English.

We have confirmed that the eSims were set up correctly. Sometimes the local operator can reduce the speed in case of heavy use in a short period of time. When this happens, we ask that you notify us immediately so that we can try to correct it. Opinion translated. Show original.

I travelled with my partner

24 / Sep / 2022

Camila Fernandes

Fortaleza, Brazil

I travelled by myself

14 / Sep / 2022

Ysaura De La Rosa

Tolosa, Spain

La tarjeta nunca funcionó , fue un engaño nunca me dejó activarla para utilizar internet

The card never worked, it was a hoax it never let me activate it to use the internet

El proveedor del servicio ha confirmado que no hay reporte de incidentes con la tarjeta sim. Podrían haber intentado solucionar el problema si se hubiera puesto en contacto con ellos en ese momento y les hubiera informado sobre esta situación. Sentimos que finalmente no fuera de utilidad. Translate this opinion into English.

The service provider has confirmed that there are no reports of incidents with the sim card. They could have tried to fix the problem if you had contacted them at that time and told them about this situation. We are sorry that in the end it was not useful. Opinion translated. Show original.

I travelled by myself

26 / Aug / 2022

Aline

Brazil

Nao funcionou quando cheguei em Nova York e tive que comprar outro chip

It didn't work when I arrived in New York and I had to buy another chip

Confirmamos que o cartão SIM não foi ativado no momento de sua chegada ao seu destino. Especificamos no voucher e nos e-mails de lembrete de serviço como ativar este cartão. Também indicamos os detalhes de contato do fornecedor em caso de dúvida ou incidente. Pedimos desculpas pelo incômodo. Translate this opinion into English.

We confirm that the SIM card was not activated upon arrival at your destination. We specify on the voucher and service reminder emails how to activate this card. We also provide the supplier's contact details in case of doubt or incident. We apologize for the inconvenience. Opinion translated. Show original.

I travelled by myself

24 / Aug / 2022

Jean Pierre Fernandez Rodrigues

Paris, France

I travelled by myself

20 / Aug / 2022

Jose Alberto Santana

Salvador, Brazil

Além da habilitação fora do prazo contratado (23/08 e não 21/08/2022), é utilizado roaming de ouro país, o que termina não funcionado bem nos EUA.

In addition to the activation outside the contracted period (23/08 and not 21/08/2022), roaming is used in the country, which ends up not working well in the USA.

Lamentamos que o produto não tenha funcionado como você esperava. O fornecedor local está ciente da situação para poder tomar medidas a respeito. Translate this opinion into English.

We are sorry that the product did not work as you expected. The local supplier is aware of the situation in order to take action. Opinion translated. Show original.

I travelled by myself

15 / Aug / 2022

Anonymous

Alicante, Spain

Solo funcionó en algún momento puntual, estuvimos en Nueva York donde se suponía no debía haber problemas de cobertura y la mayor parte del tiempo no la teníamos. Nos gustaría poner una reclamación, por lo que agradecería vuestras indicaciones para poder señalar el nefasto servicio que tuvimos.

It only worked at some point, we were in New York where there were supposed to be no coverage problems and most of the time we didn't have it. We would like to make a claim, so I would appreciate your instructions to be able to point out the disastrous service we had.

Hemos confirmado con el proveedor local que se utilizó el servicio y se consumieron datos de navegación. En el bono y en los correos recordatorios del servicio especificamos los datos del proveedor. Recomendamos contactar para poder resolver estas incidencias durante la estancia. Sentimos las molestias. Translate this opinion into English.

We have confirmed with the local provider that the service was used and browsing data was consumed. In the voucher and in the service reminder emails we specify the provider's data. We recommend contacting to be able to resolve these incidents during the stay. We apologize for the inconveniences. Opinion translated. Show original.

I travelled with teenagers

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